There’s nothing more frustrating than buying a product that breaks. That's why we've worked hard to create superior quality walk essentials that are durable and lasting.

In the unlikely event that your item has a manufacturing defect (ie: incorrectly attached parts, buckles not clasping, etc), we will repair or replace your product free of charge. Simply email us at and we will sort it out for you.

Our guarantee covers manufacturing and material defects only and does not include damage caused by any of the following:

  • Improper use or misuse of the product
  • Damage caused by chewing, cleaning, disassembly, alterations, or modifications
  • Damage caused by or resulting from normal wear and tear, abuse, or fire