Return & Exchange

Free Exchange on your 1st order if the sizing isn't right! 
(apparel only)
Just notify us in 30 days of delivery and make sure the products are in new condition, original packaging, tags attached and free of dog hair. Contact with your order # and we will take care of the rest.

We will process your order within 3 business days and provide step by step tracking for the package through email and SMS.

By Location Business Days
United States
6 to 12
Canada 8 to 12
Australia & New Zealand 4 to 10
United Kingdom 5 to 10
European Union 5 to 10
Japan & Korea 5 to 10